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SHIPPING & RETURNS
For hygiene and wearability reasons, scarf shapes that have been opened, tried on, or removed from their original packaging cannot be returned or exchanged.
We kindly ask that you choose carefully before purchasing. If you are unsure which style or size is right for you, please contact us — we are always happy to assist prior to ordering.
SHIPPING
Our standard Fig & Fern shipping rates, delivery timeframes and shipping terms apply to all scarf shape orders.
CARE GUIDE
* Your new Scarf Shape may feel firm at first. This is normal and helps it retain its shape for long-lasting wear.
* With regular wear, your Scarf Shape will gradually soften and conform more naturally to your preferred fit.
* Do not machine wash or soak. Spot clean only if required using a damp cloth, and allow to air dry completely if damp.
* For flat foam styles only: If you’d like to encourage a curve in a particular area, gently fold the Shape where desired and leave it under light pressure for a while.
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